Job Description

Job Description

Job Description

We're seeking a strong, hands-on leader to join our Tupelo team as our Assistant Warehouse Manager. If you're someone who enjoys working alongside your team, solving problems in real time, and helping create a productive environment where people can do their best work, this opportunity may be a great fit!

The Assistant Warehouse Manager is responsible for coordinating and managing all warehouse activities, including the receiving, warehousing, and shipping of finished goods and products in a manner consistent with company and cost objectives. Continuously works towards making the organization more effective and productive through the utilization of business processes and common tools, as well as looking for new and innovative ways to get work done and add value to the business.

The Assistant Manager staffs, trains and directs the warehouse staff through established policies and procedures serving as a liaison between management, associates, Customer Service, and Sales Support as required. This is a working position whereby the Assistant Manager will also directly supervise operations on the floor.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serves as the primary support for the Warehouse Manager.
• Steps in to support all warehouse department Supervisors and Manager as needed.
• Provides generalized support for all internal operations, inquiries, comments and questions.
• Oversees warehouse portion of FTZ processes.

• Assist in the creation and enforcement of all warehouse related standard operating procedures and process maps.

• Assists in creating staffing schedules for warehouse employees.
• Arrange sub-contractor labor as needed.
• Ensures resolution of all inventory issues.
• Understands Routing guides of all customers.
• Understands and continuously evaluates operational procedures for verification of incoming and outgoing shipments, handling and disposition of merchandise, and keeping of warehouse inventory. Makes recommendations for process improvements when identified.
• Directs activities within the Distribution Center and coordinate with Sales, Sales Support, Customer Service, and Sourcing departments to maximize availability of merchandise, meeting monthly shipping goals, and issue resolution.
  1. Ability to meet established Service Level Agreements (SLA’s) within each of the departments above. Responsibilities include Drop Order Shipments, Charge Back’s, Freight Quotes, Month-End Push’s, Accurate Tracking Numbers, Cycle Counts, Lead Times.
• Ensures that all Safety Procedures are followed and works to improve those procedures as required.
• Inspects and ensures physical condition of warehouse and equipment.
• Ensure product inspection procedures for receipts are met.
• Ensure returns procedures are met.
• Works with Warehouse Supervisors on all shipping, receiving, routing, international and staffing issues.
• Assists the Warehouse Manager with the Distribution Center’s recruiting and disciplinary processes.
• Reviews all office, shipping and operations supply orders.
• Directs salvage of damaged or used material.
• Interprets company policies to supervisors and associates.
• Responsible for managing building security protocols.
• Evaluates, proposes and implements continuous improvement in all areas.
• Serves as the Tupelo facility’s IT, HR, and Software contact.

QUALIFICATIONS/SKILLS

• Bachelor’s degree gained through four-year college/university academic program or specialized technical training or equivalent length in Business, IT, Engineering or Human Resources related.
• Deep understanding of data collection, evaluation, and final usage.
  1. Advanced understanding of Excel with Jet reporting experience a plus.
  2. AI experience.
  3. Experience in Microsoft NAV and Office.
  4. Power BI experience a plus.
• 5-8 years of warehouse management experience in a high-volume manufacturing environment, including three years of people management experience.
• 5+ years of experience on Safety Teams and ensuring compliance to OSHA standards. Must be able to manage and enforce safety standards.
• Previous experience working with and understanding inventory control and reporting practices.
• Must be organized, detail oriented and team driven
• Must be flexible and adaptable to constant change
• Able to travel to corporate offices and work extended shifts as needed.
• Experience in a remote facility absent of onsite IT and HR support.
• Ability to Solve a variety of complex problems in the absence of technical guidance or precedents.
• Strong communication skills. Writing skills required include completing forms using a few words or numbers, writing standard documentation using established formats by writing one or two brief sentences, composing moderately complex documentation of a routine nature, composing sensitive, non-routine correspondence requiring tact and diplomacy and/or complex reports or summaries for which established formats generally do not exist.
• Speaking and presentation skills include answering questions with a brief response or provide standard information, interviewing for or discuss detailed information (with vendors or other outside customers) regarding business decisions, interviewing for or discuss detailed information (with internal customers or employees, project team members) regarding business issues, delivering informational speeches, reports, and/or orientations before audiences and groups that include internal employees.
• Must possess the ability to creatively work to improve existing systems/ procedures which periodically result in new ideas or approaches of considerable significance.

BUDGET QUALIFICATIONS

Assists in the preparation and management of annual operating budget. Responsible for controlling some expenses within a department.

SUPERVISORY RESPONSIBILITIES

Directly supervise two direct reports and indirectly supervise 20-25 employees/temp labor staff primarily involved in clerical and warehousing related activities

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

OTHER DUTIES AS ASSIGNED

This job description is an overview of the scope of responsibilities for this job and is not intended to be an inclusive list of job tasks and expectations. With the evolution of Exxel Outdoors, LLC, the responsibilities of this position may change. The job must be prepared to accept new responsibilities and transfer others.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Exxel Outdoors offers 2 Medical Plans, Dental, Vision, Life Insurance, programs for additional life insurance for self, spouse, and family, critical illness, short-term disability, long-term disability, and pet insurance. All employees receive 60% off MRSP on all our company websites, in addition to discount programs from many outdoor industry companies through Pro-Deals. Each year, every employee receives a $200 allowance to buy any company product, plus you still get the discount on any items purchased. Exxel offers time off in vacation, sick and Holiday pay.

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