Aftersales Customer Satisfaction & Loyalty WoodcliffLake, NJ 27.05.2025
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SPREAD ENTHUSIASM. SHAPE THE FUTURE.
SHARE YOUR PASSION.
Knowing the destination isn't enough: you need to know how to get there. Build up your own networks, exploit new ideas, consistently take the initiative. Inspire other people with your enthusiasm. That's the only way to give ideas the power that allows them to become true innovations.
The Technical Instructor/Developer is responsible for delivering technical training to BMW Group dealership technicians and apprentice trainees for the Service Technician Education Program (STEP) through practical workshop training sessions and theoretical instruction in a workshop environment. This position will independently study technical material, repair procedures, and all relevant material related to BMW Group vehicle systems and procedures in order to improve their understanding and relevance.
WHAT AWAITS YOU.
• Develop and install relevant diagnostic tasks in vehicles for workshop training sessions.
• Assisting in course development.
• Organize and maintain the professional appearance and operation of the training facility.
• Assist in representing BMW Group University at assigned functions.
• Provide administrative support for departmental responsibilities.
• Be able to travel 10%.
• Must be able to speak in front of large audiences.
• Must have excellent presentation and communication skills.
WHAT YOU SHOULD BRING.
• Associate degree in automotive technology or post-secondary certificate
• BMW Master technician, or equivalent OEM Master technician, or ASE Master technician (A1-A8)
• Will accept bachelor’s degree in mechanical or electrical engineering in lieu of the above education requirements
If candidate has associate degree in automotive technology or post-secondary or certificate or bachelor’s degree in mechanical or electrical engineering, then 5+ years required in any of the following fields:
• BMW Master tech, or OEM equivalent.
• Automotive technical instructor
• OEM or Aftermarket automotive product engineering
• OEM or Aftermarket automotive service engineering
If candidate does not have associate degree or post-secondary certificate or bachelor’s degree in mechanical or electrical engineering mentioned above, then 7+ years’ experience in any of the following fields:
• BMW Master tech, or OEM equivalent.
• Automotive technical instructor
• OEM or Aftermarket automotive product engineering
• OEM or Aftermarket automotive service engineering
WHAT YOU CAN LOOK FORWARD TO.
• Medical, Dental, and Vision insurance
• 401(k) with Company match and Retirement Income Account
• Employee vehicle program
• Bonus eligibility
• Paid Parental Leave
• Generous PTO and Company paid holidays
• Voluntary Benefits to fit your needs
Relocation is available for this position.
This role requires full time attendance in the office.
The expected salary range for this position is $57,900.00 - $125,000.00.
The selected candidate’s education, skills, experience, and location will be used to determine the final salary offer. All pay ranges are based on a full-time work schedule. This statement is in accordance with state and local pay disclosure requirements.
Even more so than the generous compensation and benefits, the culture and values of BMW of North America makes it the ultimate working environment. These values are Responsibility, Appreciation, Transparency, Trust, and Openness. We allow these values to guide the way we conduct ourselves and our business.
BMW in the United States is an equal opportunity employer. It is the policy of BMW Group in the United States to provide equal employment opportunity (EEO) to all qualified persons regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Technical Instructor/Developer
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