Field Engineer, Fitness Equipment (San Francisco) job at Crawford Thomas Recruiting San Francisco, CA, US

Job Description

Executive Recruiter | Helping Companies Hire Top Talent
Be among the first 25 applicants.
Get AI-powered advice on this job and access more exclusive features.
Direct message the job poster from Crawford Thomas Recruiting.

Field Engineer, Fitness Equipment - San Francisco

Salary: $36/hr + Benefits, Company Phone, Laptop, and Vehicle

Local travel to clients and up to 15% national travel.

Job Summary

We are looking for a problem-solving Service Engineer who will act as a customer advocate. In this role, you will ensure complete customer satisfaction by diligently resolving all customer requests relating to the installation and service of our products.

Job Responsibilities:

Execute jobs in line with defined standard operating procedures.
Achieve field performance (TTS, FTFR, and JMR3).
Manage stock of parts and guarantee a high level of inventory record accuracy.
Educate customers in the technical use and care of our client's equipment.
Perform effective root cause analyses of product issues, with the goal of identifying the proper parts to be used and determining the appropriate solution.
Properly manage work orders, service reports, and provide structured feedback on detected problems.
Contract customers to notify them of estimated times of arrival.
Escalate problems and reassign calls when appropriate.
Accurately report service data in line with procedures.
Ensure all work-related equipment and vehicles are utilized and maintained safely and responsibly, complying with health and safety legislation.

Qualifications:

3-5 years’ experience in a similar role.
Diploma/Degree in Electronics, Communications, or similar Mechanical/Electronic engineering skills.
Ability to troubleshoot, test, repair, and service technical equipment.
Knowledge and ability to work with mobile tools and applications.
Knowledge of IT networking is an advantage.
Management of service orders, repair business expertise, and handling client requests and complaints.
Transparency, open-mindedness, and teamwork aptitude.

About the Company

Our client is a Wellness Company, a world leader in the design and manufacture of fitness equipment and solutions for various settings including private homes, fitness clubs, hotels, spas, rehabilitation centers, corporate gyms, universities, and professional sports facilities.

Additional Details

Seniority level: Associate

Employment type: Full-time

Job function: General Business, Management, and Customer Service

Industries: Staffing and Recruiting

Referrals increase your chances of interviewing at Crawford Thomas Recruiting by 2x.

Location: San Francisco, CA

Salary Range: $70,000.00-$95,000.00

Job posted: 2 months ago

#J-18808-Ljbffr

Job Tags

Full time, Contract work, Local area,

Similar Jobs

Good Samaritan

CMAII - Full Time Days - LTC Job at Good Samaritan

**Careers With Purpose** **Join our not-for-profit organization that has provided over 100 years of housing and services to seniors with a commitment to quality care and service in a Christian environment.** **Facility:** GSS ND Larimore Ctr **Location:** Larimore, ND *...

Get It - Executive

Data Entry Specialist (Typist) - Remote Job at Get It - Executive

Are you looking for an entry-level opportunity to grow your career? This is an exciting chance to work remotely, develop your skills, and contribute to a meaningful project. We're seeking a detail-oriented and motivated Data Entry Specialist to join a collaborative team...

Lands End Resort

Hotel Housekeeper Job at Lands End Resort

Summary of Position: This position is responsible for cleaning hotel rooms and common areas of Land's End to the standard expected with emphasis on hotel guest satisfaction. . Essential Functions: 1. Remove dirty linen to collection points. 2. Scrub toilets, sinks...

Elite Clinical Network

Medical Doctor - Cardiologist Job at Elite Clinical Network

...Position Summary: We are seeking a board-certified Cardiologist with a strong interest or background in clinical research to join our multidisciplinary team. The ideal candidate will play a central role in designing, conducting, and overseeing clinical trials related...

Seasoned Recruitment

Patient Care Assistant (CNA or CMA) Job at Seasoned Recruitment

Position Summary: The Patient Care Assistant works within their scope of practice under the guidance of a licensed nurse to provide support services to patients in a residential treatment facility. This role focuses on ensuring patient safety, supervision, and support...