IT Customer Support Specialist
Contract: 6-12 months (possible extension/perm)
Location: South Jordan, UT
Pay Range: $20-22/hour on W2
Industry: Financial Services
Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.
Role Overview:,
You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.
Key Responsibilities:
- Support: Resolve hardware, software, and network issues via phone, email, and chat.
- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.
- Documentation: Update knowledge base and maintain clear records of support tickets.
- Monitoring: Track system performance and address potential issues proactively.
Qualifications:
- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
- Experience: 1-2 years in a technical support or IT customer service role.
- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.
Benefits
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
...experience, and a proven track record of helping entrepreneurs achieve financial success fast. As a Coach facilitator, you will mentor, educate, and strategically guide new and existing Licensees to rapid financial wins, helping them retain commitment to the program...
...Flow Right Plumbing, Heating, Cooling & Electric has Drain Service Technician positions available for individuals with experience in customer... ...) years of proven sales experience. Experience in drain clean service (running sewer snakes, jet rodding, camera/locate equipment...
...Join Medzoomer as a Delivery Driver and Serve Your Community Are you looking for a flexible part-time opportunity that allows you to... ...doors. Why Drive for Medzoomer? Competitive Earnings : Our couriers earn more than average delivery drivers, with opportunities to...
...Job Summary: Write and manage ACRP training content and programs using content development and curriculum design principles. ACRP... ...experienced and dynamic Manager, Clinical Research Content & Curriculum Writer to join our Learning & Development team. This person will own,...
Eighti Republic is looking for a reliable and motivated individual to assist in music production operations and audio management responsibilities. The music production assistant will work side by the A&R in administrating original compositions, collaborating with record...