IT Customer Support Specialist
Contract: 6-12 months (possible extension/perm)
Location: South Jordan, UT
Pay Range: $20-22/hour on W2
Industry: Financial Services
Russell Tobin is seeking a proactive IT Customer Support Specialist to join and enhance the IT client support team with one of our top clients.
Role Overview:,
You will provide technical assistance to customers, troubleshoot issues, and ensure a smooth user experience. Ideal candidates are tech-savvy problem-solvers with strong communication skills.
Key Responsibilities:
- Support: Resolve hardware, software, and network issues via phone, email, and chat.
- Customer Service: Engage with users to diagnose and fix problems, ensuring satisfaction.
- Documentation: Update knowledge base and maintain clear records of support tickets.
- Monitoring: Track system performance and address potential issues proactively.
Qualifications:
- Education: Bachelor’s degree in IT, Computer Science, or related field, or equivalent experience.
- Experience: 1-2 years in a technical support or IT customer service role.
- Skills: Proficient in troubleshooting, with strong communication and problem-solving abilities.
Benefits
Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors
About the Job Ruan is now hiring Class A CDL drivers to haul hardware supplies in doubles dry van Trailers for our dedicated customer based in Milbank, SD! For more information, please call our Recruiting Hotline at (***) ***-****. Pay Earn an average of $78,00...
...leading global immigration services provider, is searching for a Human Resources Specialist in our Miami Office.Reporting to a Human... ...degree with a focus on Human Resources or related field A HR Internship or 1-2 years of Human Resources experience Workday HRIS experience...
...International shipping carriers, both prospective and existing. Design, implement, manage detailed onboarding plans for new and existing fulfillment partners / 3PL Develop and implement new processes for transportation efficiencies Educate and train others to ensure an...
...Product Manager, Grocery Shopper Experience Product Manager, Grocery Shopper Experience Get AI-powered advice on this job and more exclusive features. About The Role As a Product Manager on the Uber Grocery Delivery Experience team, you'll play a key role in...
2 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more exclusive features.Job Details Role: Teradata DeveloperLocations: Charlotte, NC / Plano, TXType of Hiring: FTEJob Description Requirements:Bachelors degree or foreign equivalent...