Job Description

Job Description

Job Description

IMPORTANT:  
RemX will never ask for any form of payment prior to or throughout the hiring process. If you have been asked for payment of any kind, please notify us right away. This is illegitimate and unlawful. RemX will never accept falsified resumes or documents. Falsified information may be subject to investigation and further action.  

Our Fortune 500 Healthcare Client in search of compassionated and seasoned Medical Customer Service Rep. to accompany their team!  

 

This is the one for you!!!  
APPLY TODAY!!!  

Position: Remote Medical Customer Service Rep.  

Pay: $16/hr. Weekly Pay plus Benefits
Paid Training!!!
Equipment Provided 
Start Date: October 2025

Schedule: 8am-10pm EST. Monday through Saturday (Must be able to work ANY 8hr Shift between these hours and be available to work Saturdays ) 

Responsibilities:  

• Handle high volume inbound calls. 
• Outbound calls if depending on department needs. 
• Provide accurate information to the patient and or the healthcare provider 
• Assist callers with information and status of their application 
• Follow a call script 
• Provide appropriate follow-up and next steps for caller 
• Provide appropriate customer service and an effortless experience to the caller 
• Must be able to multitask between several internal system programs 
• Follow company policies and procedures 

Job Requirements:  

Must have: Must have 1 year or more of recent customer service experience in a call center environment. (NO EXCEPTIONS)  

• Healthcare experience is a plus but not required. 
• Ability to multi-task and use dual monitors 
• Adhere to all company required KPI'S 
• Quiet workstation with High-Speed Internet and Modem access REQUIRED.  
• Excellent verbal and written communication skills 
• Active listening and problem-solving ability 
• Basic computer proficiency (typing, data entry, navigating systems) 
• Strong attention to detail and accuracy 
• HS Diploma/Equivalent 

 

For Immediate Consideration:  

Please email your up-to-date resume to Rozanna.mapp@RemX.com and mention "Remote CSR" in the email subject line. 

 

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Company Description

The professional staffing division of EmployBridge, America's Leading Workforce Specialist:\r\n\r\nWhen our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.\r\n\r\nWe are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Job Tags

Immediate start, Remote work, Shift work, Saturday,

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