Virtual Receptionist (U.S. and Mexico Only) Job at Smith.ai, Remote

b0hwOEdXSFk5eGlGZTV6TEtxUWcya1pKV2c9PQ==
  • Smith.ai
  • Remote

Job Description

Join Our Team as a Virtual Receptionist – Where Every Call Counts!

**Who We Are:** We're more than just an answering service – we're the front line for clients across various industries, handling incoming calls, client intake, and essential call qualifications with warmth, professionalism, and precision. Our Virtual Receptionists are the heart of our operation, delivering exceptional service while working remotely.

**What You’ll Do:**

* Manage inbound calls with a welcoming tone and attentive ear.
* Efficiently screen and transfer calls, ensuring clients are connected to the right contact.
* Take clear, concise messages and accurately document client interactions.
* Qualify leads by asking targeted questions to gather essential information.
* Handle multiple clients with varying needs, adapting to different communication styles.

**Why You’ll Love It Here:**

* Work from the comfort of your home – no commute, no dress code!
* Gain valuable experience in customer service, client management, and communication.
* Be part of a dynamic team that values your contribution and fosters a supportive environment.

**Who We’re Looking For:**

* You’re a strong communicator who can stay calm under pressure.
* You’re quick on your feet and can handle back-to-back calls with professionalism.
* You’re tech-savvy and comfortable using call management software and CRM tools.
* You’re a problem solver who thrives in a fast-paced environment.

**Requirements:**

* 1+ year of customer service or call center experience (remote experience is a plus!)
* Reliable internet connection and a quiet, distraction-free workspace.
* Availability to work 25-40 hours per week, with shifts during business hours (8 AM - 11 PM ET).
* High-speed internet connection with a minimum of 50 Mbps download and 10 Mbps upload.
* Must be located in the United States or Mexico.

**Ready to Apply?** If you’re ready to make a real impact while working from home, we’d love to hear from you! Apply now and join a team that’s all about connection, communication, and care.

Job Tags

Full time, Remote work, Shift work,

Similar Jobs

Danaher Corporation

Instrumentation Technician II - Metrology - HPLC exp required Job at Danaher Corporation

 ...accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Phenomenex , one of Danaher's ( 15+ operating companies, our work saves lives-and we're all united by a shared commitment to innovate for tangible impact . You... 

Chesapeake Oncology Hematology Associates

Clinical Medical Assistant Job at Chesapeake Oncology Hematology Associates

 ...Job Description Job Opening: Medical Assistant Location: Chesapeake Oncology Hematology Associates Job Description: Duties will include: ~Escort patients to and from the exam room and complete the patient intake according to protocol ~Clean and straighten... 

CommonSpirit Health

Family Medicine, Family Medicine Physician Job at CommonSpirit Health

 ...Job Description Responsibilities Baylor St. Luke's Medical Group is growing our Family Medicine network to provide outstanding care to the patients we serve in the beautiful master planned North Houston suburb of The Woodlands Township. The Woodlands is a lively... 

Kreofsky Building Supplies

Part Time Shop Mechanic Job at Kreofsky Building Supplies

 ...Description Benefits: Employee discounts Paid time off Training & development PURPOSE Performing mechanical repairs on...  ...to work independently as well with a team. Ability to obtain Forklift and Mobile Elevated Work Platform certifications. Training and... 

JP Cullen

Preconstruction Engineer Job at JP Cullen

 ...estimating team to continue to provide accurate and efficient estimates to our clients. JP Cullen primarily self-performs work in concrete, masonry, steel, carpentry and equipment setting for clients in the education, commercial, healthcare and industrial markets. Our Mission...