User Experience Writer Job at Brooksource, San Antonio, TX

cVhoOUdHSGQ4QjZCZkpqQkxhWWwyRXhMWGc9PQ==
  • Brooksource
  • San Antonio, TX

Job Description

UX Writer

Job Overview:

We’re looking for a strategic, empathetic, and detail-oriented UX Writer to join our Insurance Experience Design team. In this role, you’ll shape content across digital experiences that support our members in understanding, selecting, and managing their insurance policies. You’ll collaborate with cross-functional teams including designers, researchers, product managers, and engineers to craft clear, consistent, and accessible language that reflects our mission.

Key Responsibilities:

  • Write and edit user-focused content for our client’s insurance platforms (web and mobile), including microcopy, UI labels, error messages, help content, and transactional emails.
  • Collaborate with product designers using tools like Figma to ensure content is integrated seamlessly into designs.
  • Use Adobe Creative Suite to support content presentation needs, such as visual storytelling or documentation.
  • Ensure all content meets accessibility standards (WCAG) and contributes to an inclusive digital experience for all users.
  • Participate in usability testing and apply insights to improve clarity and usability of content.
  • Advocate for a consistent voice, tone, and terminology across all insurance-related experiences.
  • Work closely with legal, compliance, and marketing teams to ensure content accuracy and alignment with regulatory standards.

Required Qualifications:

  • Bachelor’s degree in English, Journalism, Communication, Human-Computer Interaction, or related field (or 4+ years of equivalent work experience).
  • 3+ years of experience in UX writing, content design, or technical writing in a digital product environment.
  • Proficiency with Figma and Adobe Creative Suite (particularly Illustrator, InDesign, or XD).
  • Strong understanding of accessibility standards and best practices in digital content.
  • Portfolio of UX writing samples showcasing clear, concise, and user-centered content across platforms.

Preferred Qualifications:

  • Experience working in insurance , finance , or other highly regulated industries.
  • Familiarity with content management systems and design systems.
  • Understanding of agile development and working within cross-functional teams.

Job Tags

Work experience placement,

Similar Jobs

University of California Agriculture and Natural Resources

SGMA Technical Assistance Community Educator for Small Farms (CES IV) - Salinas, CA, Job ID 72062 (Hiring Immediately) Job at University of California Agriculture and Natural Resources

SGMA Technical Assistance Community Educator for Small Farms (CES IV) - Salinas, CA, Job ID 72062 University of California Agriculture and Natural Resources Job Description The SGMA Technical Assistance Community Educator for Small Farms will conduct technical... 

Molly Maid

MAID POSITION/AYUDA PARA LIMPIEZA Job at Molly Maid

Molly Maid - JobID: 100-159696187 [Housekeeper / Cleaner] As a Maid at Molly Maid, you'll: Clean customer homes the Molly Maid way; Communicate with customers and staff in a professional and courteous manner; Leave homes looking great...Hiring Immediately >> Molly Maid

Jobleads-US

Partnerships & Events Marketing Manager Elephant Energy Leading climatetech company electrifyin[...] Job at Jobleads-US

 ...help grow our partnership, community, and events marketing programs. Reporting to the Head...  ...presence for Elephant Energys products and mission. Other responsibilities include...  ...covered at 75% for employees401k with 6% company match10 company holidays and unlimited Paid... 

BJC HealthCare

Registered Nurse (RN) - Educator - $68K-105K per year Job at BJC HealthCare

 ...BJC HealthCare is seeking a Registered Nurse (RN) Educator for a nursing job in Saint Peters, Missouri. Job Description & Requirements...  ...Duration: Ongoing Employment Type: Staff At Vivian Health, candidates with updated profiles have the best success. Make sure... 

Hired In Michigan Community Empowerment

Skilled Trade Job at Hired In Michigan Community Empowerment

 ...Job Description Job Description Manufacturers need highly skilled workers in metalworking, welding, and precision machining . CNC Machinists Operate computer-controlled machinery to produce metal and plastic parts . Welders Work with MIG, TIG, and...