Senior Trust Officer Job at Bank of America Corporation, Norfolk, VA

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  • Bank of America Corporation
  • Norfolk, VA

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being a diverse and inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!


This job is responsible for managing a book of fiduciary and investment management accounts for high-net-worth clients and beneficiaries involving multi-generational families. Key responsibilities include overseeing the administration and business development of complex investment management and trust accounts and working with team members to assure trust product awareness and education of clients, associates, and Centers of Influence. Job expectations include working with teams to drive business development and retention, assisting clients with wealth planning needs, and managing risk.

Responsibilities:

  • Provides fiduciary administration support including the review of trust instruments, participating in matters where the trustee is exercising discretion, managing risk, and conducting periodic trust reviews

  • Supports investment management accounts including the coordination of opening and closing accounts, money movement, and account maintenance

  • Engages with clients and prospects to build and transfer wealth tailored to their unique goals, while delivering a high-quality experience

  • Ensures compliance with regulatory and legal requirements related to client accounts and portfolios

  • Identifies and develops new business opportunities by pursuing new or expanded relationships with existing clients and prospects

Skills:

  • Business Development

  • Client Management

  • Customer and Client Focus

  • Risk Management

  • Wealth Planning

  • Client Experience Branding

  • Client Solutions Advisory

  • Decision Making

  • Presentation Skills

  • Process Management

  • Attention to Detail

  • Critical Thinking

  • Financial Analysis

  • Planning

  • Prospecting

Required Qualifications:

  • Technical expertise in the areas of trust administration, fiduciary law, and estate and wealth transfer planning

  • Initiative/proactive approach to problem solving

  • Creative though prudent approach to providing solutions within Bank’s risk/reward profile

  • Ability / drive to “ask for the order” to close sales

  • Good people/partner communication skills / team player

  • Knowledge of policies, procedures, regulatory requirements

  • High level of savvy and sophistication re: high net worth clients’ concerns / issues

  • Ability to communicate and connect with high-net-worth clients

  • Bachelor’s Degree OR equivalent business experience, preferably a minimum of 5 years of trust administration and estate planning experience


Desired Qualifications:

  • 10-15 years of trust administration and estate planning experience

  • Fiduciary professional with CTFA, CFP, AEP, JD, or CPA (or 6 months away from obtaining certification), preferred

Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent

Shift:

1st shift (United States of America)

Hours Per Week: 

40

Job Tags

Full time, Shift work, Day shift,

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