Job Description

Reference/Outreach Librarian, Holyoke Public Library

The Holyoke Public Library, an EEO non?profit organization, is seeking a full?time Reference/Outreach Librarian. The successful candidate will begin in January and work 35 hours per week, including every other Saturday. The librarian will provide prompt and friendly reference and readers advisory services to patrons of all ages, maintain and improve library services, and support community outreach and program planning.

Essential Functions

• Assist in creating a welcoming and responsive library environment.
• Provide reference and readers advisory services and community information with appropriate contact details.
• Ensure the library departments remain safe, neat, and orderly.
• Enforce library security and safety procedures.
• Assist with weeding, collection management of reference and non?fiction materials, and evaluate new acquisitions.
• Plan, prepare, and present community programs, including individualized support services and tours.
• Guide users in utilizing the online catalogue and computer resources; analyze patron needs and evaluate materials to develop the collection.
• Collect, organize, and prepare usage data and statistics for state and federal reports.
• Collaborate with other departments, participate in staff meetings, community meetings, and network?sponsored workshops.
• Provide training and supervision to staff members; establish schedules and delegate assignments; manage the circulation desk in the absence of the Assistant Director.
• Perform related work as required, directed, or as the situation dictates.

Qualifications

Education, Training and Experience
Masters Degree in Library Science preferred; 23 years of library experience in reference and research services; experience in readers advisory services; demonstrated competence in technologies used by libraries; or any equivalent combination of education and experience. Professional development certificates encouraged.

Knowledge, Ability, and Skill

• Knowledge: Principles and practices of professional library work; bibliographic tools and reference materials; broad range of literature and related material; computerization and appropriate library applications.
• Ability: Friendly and efficient customer and staff interaction; effective listening and communication; efficient administrative and record?keeping; multitasking; independent judgment in evaluating information requests; supervision; use of computerized catalog system; standard office equipment; reliable attendance; ability to speak Spanish helpful.
• Skill: Excellent customer service; strong organizational and administrative; strong written and verbal communication; strong computer and Internet; interpersonal and problem?solving skills.

Contact
Submit cover letter and resume via email to library@holyoke.org with subject line Reference Librarian Position.

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