Job Description

We are seeking a highly organized and detail-oriented Project Manager to join our dynamic team. This role is essential to ensuring smooth project execution, from initial planning through final delivery. You'll collaborate closely with internal teams and clients to maintain timelines, ensure quality, and deliver exceptional results. Experience with Retail luxury goods manufacturing is a huge plus. Bonus opportunities!

Key Responsibilities

Project Management

• Develop realistic and achievable timelines in line with client expectations.
• Schedule and lead project launch meetings with the production team.
• Monitor and maintain progress against timelines throughout the project lifecycle.
• Collaborate closely with engineering for timely delivery of drawings and type safety approvals.
• Review engineering drawings and compare them to estimates before client submission.
• Oversee prototype coordination, including ordering of specialized materials.
• Ensure prototypes meet all specifications.
• Launch complete and accurate Bills of Materials (BOM).
• Begin packaging considerations once a prototype is approved.
• Maintain full awareness of the project's status at every phase.
• Communicate with in-house purchasing to ensure timely receipt of required materials and keep the team informed.
• Follow up with clients to obtain necessary assets (e.g., photos, graphics, mock-ups).
• Manage and coordinate shipping logistics directly with the client.

Quality Control

• Partner with production to establish quality assurance standards before the project enters assembly.
• Monitor production to identify and resolve any quality concerns promptly.

Sales & Customer Support

• Provide support for customer inquiries and issues as needed.
• Respond to client communications in a timely, professional manner.
• Keep clients informed of project status through all key phases when requested.

Required Skills & Qualifications

• Proficiency in Microsoft Office Suite, especially Excel.
• Experience with ERP systems preferred.
• Exceptional organizational skills with a strong attention to detail.
• Ability to multitask and manage shifting priorities in a fast-paced environment.
• Strong time management and the ability to forecast and adapt to scheduling changes.
• Demonstrated ability to maintain detailed records and project documentation.
• Familiarity with maintaining digital files in a shared drive environment.

What We Offer

• Collaborative and supportive work environment
• Opportunities for growth and advancement
• The chance to work on innovative and custom projects

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