17170 Downtown Manhattan, NY 10004 MTA Business Process Transformation: LEAN certification / Six Sigma training, Microsoft Excel, Word DOE Contract OPEN If you are unable to click on links above to submit resume, you may email your resume to jobs@iit-inc.com Subject= IIT Career Site/Resume for JobID=17170 (MTA Business Process Transformation: LEAN certification / Six Sigma training, Microsoft Excel, Word) in Downtown Manhattan NY 10004 (AKU) Responsibilities Work closely and collaboratively with the department's leadership team to develop, track/monitor, and implement transformational initiatives. Identify areas for IT process improvement and develop strategies to address them while also resolving operational bottlenecks as they arise. Spearhead efforts to improve the operational efficiency of the department, including formalizing and streamlining procedures and business processes. Conduct process reviews, SOP reviews, risk profiles, and SLAs to help identify risk and opportunities across core business processes. Assist in the due diligence and operational reviews in the departments and formulate recommendations on process improvement initiatives. Prepare and present business cases, findings, benefits, and recommendations in various formats and at various levels regarding business units in need of transformation or BPM. Compile and track departmental priorities, assist department staff in developing work plans, monitor and report on key initiatives, and escalate issues to leadership as appropriate. Demonstrate a history of hands-on involvement in large programs involving IT project work. Assist with the design and implementation of disciplined scorecards in areas needing improvement, including productivity, service levels, quality, risk levels, and transaction costs. Change management experience. Requirements: MBA preferred. Minimum 10 years of business experience. LEAN certification / Six Sigma training or comparable required. Professional communication skills and proven leadership capabilities. Demonstrated analytical capabilities and quantitative skills. Demonstrated ability to work collaboratively with a wide variety of stakeholders across all levels of a large organization. Experience with project management and work plan development. Excellent written, verbal, and digital communication skills, as well as interpersonal skills. Demonstrated ability to work in a high-profile, high-pressure environment effectively. Excellent organizational, facilitation, and presentation skills. Highly proficient in Microsoft Excel, Word, PowerPoint, Project, and Visio. Prior experience with translating business needs to functional requirement specifications for technology. Prior experience in a government agency is a plus. Founded in 1995, IIT is a leading provider of Workforce Solutions to Government and Fortune-1000 organizations. IIT is a winner of Inc-500 award . IIT's core services include: Consulting for projects / IT Outsourcing IT staffing (Contract / Temporary / Contingent / Consulting) Custom Workforce Solutions Recruitment Process Outsourcing (RPO) Headquartered in New York, IIT has over 400 consultants deployed at Client Sites. Other IIT highlights include: Winner of Ernst & Young / USPAACC Fast-50 award 2 consecutive years. NYSA Member - New York Staffing Association - Regional Affiliate of ASA / American Staffing Association. Biweekly Direct Deposit for W2 Consultants. Visa and Green Card sponsorship opportunities for qualified individuals. Local contact for you to meet and talk to anytime (not someone sitting overseas in a different time zone). #J-18808-Ljbffr IIT, Inc.
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