Job Description

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Talent Acquisition Manager at FORUM Credit Union *2021 and 2022 OnCon Icon Top 100 Talent Acquisition Professionals award

FORUM Credit Union

Helping our Members Live Their Financial Dreams

About the Company

FORUM Credit Union is a member focused, results driven financial institution who strives to provide the best customer service and financial advice to all of our members. Our mission is to help our members live their financial dreams. We offer a full suite of financial products and serve more than 155,000 members in the greater Indianapolis area. Voted Best Places to Work in Indiana since 2012, FORUM is dedicated to enriching the lives of our employees so we can in turn enrich the lives of our members.

About the Role

The Remote Mortgage Advisor is responsible for providing mortgages to our existing FORUM member base as well as non-member referrals. This position will work remotely and focus on residential mortgage pre-approvals, purchase loans, construction loans, and refinances using self-generated leads. Although this position is remote, we require the selected candidate to be located in the State of Indiana. We are unable to sponsor a work visa for this position.

Responsibilities

• Originate residential mortgage loans for FORUM members.
• Conduct mortgage application interviews from applicants generated through the established contacts such as Select Employee Groups, direct requests, expired applications, FORUM marketing events, and outside referral sources.
• Develop and maintain contacts in the real estate industry and other outside sources to produce additional mortgage loans by performing pre-approvals and providing borrower education.
• Ensure all client contact, disclosures, and client involvement are done in compliance with applicable Federal and state regulations.
• Develop proficiency in lending guidelines for all investors and correspondent relationships with FORUM Mortgage and stay informed of changes in the mortgage industry.
• Ensure a smooth and timely mortgage process and closing by pre-qualifying applicants, counseling members on the mortgage products and the process, submitting borrower files to Underwriting for pre-approval, obtaining all necessary documents and information, keeping all involved parties up-to-date on the status of the loan, and resolving problems as needed.

Qualifications

• A two-year college degree or completion of a specialized course of study at a business or trade school or completion of a specialized and extensive in-house training program.
• One year to three years of similar or related mortgage lending experience with a book of business.
• Ability to maintain regular attendance and achieve production goals.

Required Skills

• You accept responsibility with a high level of ownership and commitment to achieve results.
• You focus on the thoroughness and accuracy of work.
• You understand and anticipate the internal and external customer business needs and act accordingly, providing high priority to customer/member satisfaction and service.
• You express ideas effectively through multiple channels, clearly conveying an understanding of the needs of different audiences.
• You have the ability to build relationships with internal and external partners, business owners, members, and colleagues.
• You consistently produce accurate, thorough, and complete work within defined timelines.
• You deliver the highest level of confidentiality, discretion, and integrity in all aspects of work responsibilities.

Preferred Skills

• Experience in mortgage lending.
• Strong communication and interpersonal skills.

Pay range and compensation package

Competitive Pay - $13/hour plus uncapped commission. Employee Perks include Student Loan Reimbursement, Tuition Assistance, Wellness Programs, Community Involvement and Paid Volunteer Time, Professional Development/Award Winning Training Program, 401K with Match, Comprehensive Benefits Package, and Generous Paid Time Off.

Equal Opportunity Statement

Please note: A criminal background screen will be conducted upon hire. FORUM Credit Union values and celebrates diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid paternity leave

Paid maternity leave

Student loan assistance

Tuition assistance

Disability insurance

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