Seeking a motivated, organized Front Desk professional to be the first point of contact for patients, ensuring a warm welcome and excellent service. Duties include managing the reception area, answering calls, scheduling appointments, processing payments, and providing administrative support.
Minimum Qualifications:
1+ year in customer service or administrative role (medical field preferred)
Excellent communication and interpersonal skills
Proficient in Microsoft Office Suite
Bilingual: English & Armenian
Preferred Qualifications:
Oncology and OncoEMR experience
Responsibilities:
Greet and assist patients with a professional, friendly attitude
Answer/direct calls promptly
Schedule appointments, process payments
Perform data entry, filing, and scanning
Keep reception area clean and organized
Travel between locations as needed
Skills:
Strong communication, organization, and customer service skills; proficiency in Microsoft Office; bilingual in English & Armenian.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
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