Job Description

Job Description

Job Description

CHARLESTON METRO CHAMBER OF COMMERCE

Marketing Coordinator

JOB TITLE: Marketing Coordinator

Division: Marketing

Reports to: Senior Vice President of Marketing

FLSA Status: Full-time, Non-Exempt

Revised Date: June 30, 2025

Description:

Are you a creative, detail-oriented storyteller with a passion for digital communication and community impact? The Charleston Metro Chamber is seeking an enthusiastic Marketing Coordinator to join our collaborative Marketing team. This entry-level role offers a unique opportunity to grow into a well-rounded communications and marketing professional, gaining hands-on experience across social media strategy, project coordination, content creation and creative design.

You'll play a key role in telling the Chamber’s story, promoting impactful programming and ensuring our members and stakeholders stay informed and inspired. This role is ideal for someone who is organized, proactive, curious and eager to learn and grow in a mission-driven environment.

Responsibilities:

• Social Media Management & Content Creation
  • Manage multiple Chamber social media accounts by developing creative content, maintaining the posting calendar, scheduling posts and engaging with audiences
• Attend events to capture real-time content including photos, video and live social coverage
• Track and analyze social media performance and provide quarterly reports and recommendations
• Stay current on trends to develop engaging social media content that resonates with target audiences and showcases the stories of the Chamber and its members
• Creative & Visual Support
  • Assist in producing and delivering high-quality branded visuals for web, social media, email and print
  • Design graphics for a wide range of uses including social media, email campaigns, website, presentations and printed collateral
  • Capture, edit and organize event photography and video content to be used for marketing, social engagement and post-event recaps
  • Assist with short-form video content production for digital campaigns, member stories and event spotlights
  • Collaborate with the Creative Director to evolve visual standards and ensure brand consistency
• Project Management & Collaboration
  • In coordination with the Marketing Manager, build, manage, communicate and track marketing projects using project management tools like Asana, while collaborating with internal teams to ensure alignment and timely completion of deliverables
  • Serve as the marketing department’s first point of contact for internal requests and provide internal guidance on project scope and needs
  • Support the Marketing Manager in maintaining the department’s content calendar and contribute to scheduling, planning and prioritizing initiatives
• Content Development & Editorial
  • Write and edit content for website, email campaigns and other digital platforms using AP Style and strong attention to detail
  • Provide expert proofreading and content editing support across communications to ensure accuracy, consistency and uphold the Chamber’s professionalism and high standards for detail
  • Draft media alerts and press releases to support public relations efforts
• Event Marketing & Promotion
  • Lead the creation of promotional materials for Chamber series events and leadership programs—including event descriptions, graphics, social posts, email copy, website content and day-of materials
  • Support promotional efforts to drive attendance and engagement across all Chamber programs
  • Coordinate closely with program leads and marketing teammates to ensure all events are marketed clearly, creatively and consistently
  • Attend Chamber events to support setup, content capture, social media, event execution and teardown.
• CYP Representation & Program Support
  • Represent the marketing team on the Charleston Young Professionals (CYP) advisory council, providing input and leadership on marketing strategies for CYP
• Develop and post promotional materials for CYP events

Minimum Qualifications

• Associate or bachelor’s degree in communications, marketing, journalism or related field.
• One to three years of related experience, including internships.
• Strong writing and copy editing skills; knowledge of AP Style preferred.
• Experience managing social media platforms and using tools like Sprout Social.
• Familiarity with project management tools (e.g., Asana) and CRM systems (e.g., GrowthZone).
• Basic graphic design skills and experience with Adobe Creative Suite; Canva knowledge also helpful.
• Experience with video editing, photography or short-form video creation is a plus.
• Comfortable working in WordPress and with email platforms (e.g., MailChimp).
• Strong organizational skills and ability to manage multiple priorities with attention to detail.
• Positive, proactive mindset and strong interpersonal skills.
• Customer service orientation and ability to communicate with diverse audiences.

What We’re Looking For:

• Creative thinker with a knack for storytelling and eye for design.
• Organized, anticipatory and detail-oriented – able to manage multiple projects with shifting priorities.
  Forward-thinking and curious about emerging tools. Utilizes AI to streamline workflows, enhance creative output and bring fresh, strategic ideas to the table.
• Mission-driven and passionate about the Chamber’s role in advancing our region and creating opportunities for all who live and work here.
• Team-oriented collaborator who communicates with clarity, kindness and professionalism.
• Self-starter who takes initiative, follows through and is eager to learn.
• Calm and solutions-oriented under pressure.
• A strong representative of the Chamber – professional, proactive and people-centered.

Supervisory Responsibilities:

• None

Skills and Abilities:

LANGUAGE SKILLS

• Ability to read, analyze, and interpret general business periodicals, professional journals, or budget reports.
• Ability to effectively present information and respond to questions from senior leaders, managers, and employees using tact, courtesy and cooperativeness.

MATHEMATICAL SKILLS

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY

• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to deal with a few abstract and concrete variables, exercising judgment, resourcefulness, ingenuity, and initiative.

OTHER SKILLS AND ABILITIES

• Computer Knowledge to include: Microsoft Office
• Knowledge of MS Excel

Note:

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

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