As a Learning Experience Designer, you will be responsible for designing and developing instructional materials and activities that enhance the learning experience. Your main objective will be to create engaging, interactive, and effective learning content for internal and external audiences, including FloQast employees, partners, and customers via FloQademy, FloQast’s learning portal. Customer Education Experience Required *Visa sponsorship is NOT available at this time What You’ll Do Collaborate with subject matter experts to identify learning needs and design effective learning solutions for internal and external audiences Design and develop a wide range of engaging and interactive activities, including e-learning modules, instructional videos, interactive simulations, and assessments, tailored to various learning styles and objectives Assist with content conversion from cross-functional departments for CPE eligibility Conduct quality assurance reviews of learning content to ensure accuracy, relevance, and alignment with learning objectives on a routine basis Develop content outlines, learning objectives, and knowledge check questions Continuously evaluate and improve learning solutions based on feedback and performance data Develop Multilingual Content, design and create instructional materials and courses in multiple languages to meet the needs of diverse learner populations Stay up-to-date with emerging trends and technologies in learning and instructional design Any other projects as assigned to help the Company meet its goals What You’ll Bring 2+ years of relevant experience, ideally in Tech/SaaS Proficiency in instructional design models and principles Proven experience designing and developing effective learning solutions Strong technical skills, including experience with LMS platforms (Skilljar preferred) and proficiency in e-learning authoring tools, SCORM standards, HTML (Rise, Storyline, Articulate 360, Adobe, Captivate, Guidde, Descript, Reprise) Passion for learning and continuous improvement Self-starter with a high level of initiative and follow-through, including the ability to self-teach new instructional design tools and/or features Strong sense of ownership and urgency, organizational and time management skills, and ability to multitask and prioritize work Excellent communication (written and verbal), interpersonal and consultative skills Strong work ethic and integrity Ability to work well under tight deadlines and respond to rapidly changing demands Nice To Haves/Other Proficient in graphic design software such as Adobe Photoshop and Illustrator Customer Education experience at a financial technology company
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