Job Description

Job Description

Job Description

HOURS – 40-hour work week

Who We Are

At Good Shepherd, we are committed to providing hope and enhancing dignity and self-determination for individuals and families. To learn more about Good Shepherd, visit our website at

We are looking for a dynamic and passionate Human Resources Manager to join the Good Shepherd team! This is an exciting opportunity for someone who thrives in a collaborative team environment alongside a group of dedicated HR professionals and is deeply committed to making a difference in the social services sector .

In this leadership role, you will play a key part in shaping HR strategies, fostering a positive workplace culture , and ensuring service delivery is dignified, culturally competent, and rooted in respect . The ideal candidate brings union experience , leads by example, and embodies the Mission, Vision, and Values of Good Shepherd.

If you're passionate about equity, inclusion, anti-racism, and anti-oppression , and want to contribute to an organization that truly makes an impact, we'd love to hear from you!

How You Will Make an Impact

• Fostering a positive and engaging workplace culture by bridging management and employee relations, addressing grievances, and ensuring a strong employee relations program.
• Supporting organizational development and effectiveness by recommending and implementing new policies, procedures, and initiatives that enhance productivity, development, and HR best practices
• Provide leadership and strategic support in key HR areas, including team building, conflict resolution, performance management, progressive discipline, recruitment, compensation, employee development, and disability management.
• Lead recruitment efforts and onboarding initiatives, managing new employee information and developing comprehensive training programs for onboarding, performance management, and employee relations.
• Support organizational success by developing and implementing strategies that engage, motivate, and retain talent while overseeing a robust performance appraisal system.
• Ensure compliance with legal and regulatory requirements while maintaining a competitive compensation and benefits program tailored to the needs of respective client groups.Report to management and provide decision support through HR reports and metrics.
• Oversee and manage a training and development program to educate coworkes about staff tools, policies, and procedures as required.
• Work closely with various departments, assisting line managers to understand and implement policies and procedures.
• Will act as a central communication hub for staff and service users, ensuring efficient information flow.
• Responsibilities also include respecting confidentiality and positively representing Good Shepherd and its services.
• Ensure adherence to established rules, procedures, policies, and code of conduct, along with work scheduling and attendance policies.
• Involve in continuous quality improvement projects, integrate our mission and values into all employment systems, and stay updated with trends in human resources. You will also handle health and safety programs, manage WSIB claims, and lead health and safety training initiatives.
• Support collegeus and cross train as required.

What You'll Bring to Our Team

• Post secondary in Human Resources Management or related field.
• Minimum of 3 years of experience in HR roles, ideally including leadership experience
• Strong understanding of HR best practices, employment legislation, and industry trends.
• Excellent interpersonal and communication skills, with the ability to work effectively with diverse teams.
• Demonstrated problem-solving skills and ability to handle confidential information with discretion.
• People-oriented and results-driven.
• Knowledge of HR systems and databases.
• Proficient in HRIS systems and MS Office Suite.
• Ability to architect strategy along with leadership skills.
• Excellent active listening, negotiation, and presentation skills.
• Competence to build and effectively manage interpersonal relationships at all levels of the company.
• Excellent interpersonal and conflict resolution skills
• Demonstrated ability to represent the culture, values and best practices of the program and Good Shepherd
• Valid Driver's license is required
• Committed to anti-racist/anti-oppressive practice and to the mission and values of Good Shepherd
• Demonstrated understanding of workplace health and safety practices and understanding of an employer's responsibility under current legislation

What We Offer

• Be a part of a caring TEAM THAT SUPPORTS OUR LOCAL COMMUNITY
• Support for continuing EDUCATION AND PROFESSIONAL DEVELOPMENT
• Staff recognition programs along with access to self-care supports and EMPLOYEE / FAMILY ASSISTANCE PROGRAM (EAP)
• POSITIVE and ENCOURAGING atmosphere
• Make a difference and provide HOPE
• Extended Health Benefits

Good Shepherd, a ministry of the Hospitaller Order of St. John of God, is an equal opportunity employer operating within an anti-racist and anti-oppression framework. We strive to establish workplaces that reflect and are enhanced by the rich diversity of the community we serve.

Good Shepherd welcomes and encourages applications from all people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you need accommodations, please contact Human Resources at 905-528-5877.

Good Shepherd has a mandatory verification of COVID-19 vaccination policy. More information on the full policy requirements and accommodation allowances will be provided to those selected for an interview.

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