Job Description

Omni Austin Hotel Downtown Guest Room Attendant

Located in the Live Music Capital of the World, the Omni Austin Hotel Downtown is a walking distance from the 6th Street Entertainment District. Omni is a magnificently appointed luxury hotel with the heart of the thriving downtown business center at your doorstep; you'll be just steps away from the Austin Convention Center and the Texas State Capitol.

Omni Austin Hotel Downtown's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Austin Hotel Downtown's commitment to serve our associates and nurture their growth has led to the company's highest rating in associate satisfaction and an impressive internal promotion rate. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Austin Hotel Downtown may be your perfect match.

Job Description: Guest Room Attendants are responsible for maintaining a high standard of cleanliness in each guest room. Guest Room Attendants thoroughly clean rooms of guests who have checked out in preparation for the next guest checking in, as well as refresh rooms for guests who are continuing their stay.

Omni Benefits Include:

• Free Downtown Parking in our Underground Garage
• Associate Cafeteria with Daily Complementary Hot Meals
• Medical, Dental, Vision, Employee Assistance Program, Telemedicine, and Short Term & Long Term Disability
• 401(K) Match, Pre-Tax Health Savings Account, and Flexible Spending Amount
• Exclusive Omni Associate Travel Discounts on Hotel Rooms, Food & Beverage and more!
• Unique Perks include Tuition Reimbursement, Adoption Services Aid, Pet Insurance, Legal Services, Paid Time Off and Friends & Family Discounts
• Development Opportunities including Discounted E-Cornell Courses, Leadership Development Programs, Diversity & Inclusion Programs, Omni Support Center Internal Reward Program, and Work/Life Balance

Responsibilities:

• Thoroughly clean guest rooms including: making beds, cleaning bathrooms, vacuuming, and dusting
• Restock and replace used items within guest rooms
• Communicate clean status of each room upon completion
• Remove room service trays and tables from guest rooms
• Stock supply cart and ensure that it is neat and well organized at all times
• Check all equipment prior to and after use to ensure that it is in good working order
• Respond to all hotel guests efficiently and in an appropriately friendly manner

Qualifications:

• Morning/Daytime availability
• Strong attention to detail
• Strong customer service skills
• Ability and willingness to stand for 8 hours at a time
• Ability and willingness to bend, stretch, reach, and push up to 20 lbs.
• Ability and willingness to work a varied schedule which includes working on weekends and holidays
• Previous experience in housekeeping is strongly preferred

Omni Hotels & Resorts is an equal opportunity employer - vets/disability.

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