Hotline Representative (Night Shift, $20/hour) Job at ProPivotal Staffing, Framingham, MA

ckhoNUYyamE5QjJMZkpITUxhWWgwRTFJV3c9PQ==
  • ProPivotal Staffing
  • Framingham, MA

Job Description

Hotline Representative (Night Shift, $20/hour)

About the opening:

  • Overnight shifts
  • Pay: $20/hr
  • Part Time shifts
  • Training in Framingham office, then hybrid work arrangement after

Responsibilities:

  • Answer calls from individuals facing mental health issues, crises, suicidal thoughts, and other stressful situations
  • Show extreme empathy and remain non-judgmental to assist callers effectively
  • De-escalate situations with the support of the call site supervisor
  • Be prepared to call 911 on behalf of the caller in emergencies

Requirements:

  • High school degree
  • Experience with data gathering techniques
  • Proficient with Microsoft Office, Word, Excel, databases, and other software systems
  • Ability to deescalate crisis situations while maintaining composure
  • Must attend training in Framingham, MA
  • Mac (Google Chrome access) or PC, strong Wi-Fi, headphones with microphone compatible with computer
  • Quiet workspace for working from home for remote shifts

Preferred Requirements:

  • Prior telephone/call-center experience focused on emotional support

There are no costs for candidates utilizing our services as our clients pay for all related hiring fees. All ProPivotal job postings are either actual positions we had available at the time of posting and/or are representative of positions we typically fill or expect to fill. If you see a job that interests you, respond to the ad or give us a call so that we can help you find a job you'll love. As one of the area's largest staffing firms, we help 2,500 people find jobs a year so chances are good that we can help you too.

ProPivotal is an equal opportunity employer and considers qualified applicants for employment regardless of race, gender, gender identity, gender expression, age, color, religion, disability, veteran's status, sexual orientation, or any other protected factor.

Job Tags

Second job, Work at office, Remote work, Shift work,

Similar Jobs

Sunbelt Staffing

School Speech Pathology | Bonners Ferry, Idaho Job at Sunbelt Staffing

 ...Job Description Job Description Master's degree in Speech-Language Pathology, active SLP license and 1+ year of Speech-Language Pathology experience required. Applicants who do not meet these qualifications will not be considered. A Speech Language Pathologist... 

YC+D Architecture

Architectural Design Intern Job at YC+D Architecture

 ...Position: Architectural Design Intern Location: YC+D Architecture, San Francisco Bay Area (Walnut Creek) Duration: Summer 2025 (Negotiable) Job Description: We are seeking a talented and enthusiastic intern to join our architecture firm. You will gain hands... 

Airbus Americas, Inc.

Field Principal Engineer Job at Airbus Americas, Inc.

 ...lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs.* Pushing / Pulling: able to push and pull small office furniture and some equipment and tools.* Sitting: able to sit for long periods of time in meetings, working on the computer.* Squatting... 

U.S. Department of Commerce

Patent Attorney Job at U.S. Department of Commerce

 ...challenging, multi-faceted mission, the Office of Enrollment and Discipline (OED) is responsible for (a) registering attorneys and agents to practice patent law before the USPTO, (b) developing and administering the patent registration exam, (c) investigating allegations... 

Equinox

Personal Trainer, La Costa Job at Equinox

 ....OUR CODE :We are passionate about high performance living and we practice what we preach - investing time in our own health and fitness. We believe that everyone has untapped potential within them and it takes a disruptive approach to unleash it. We dream big and don...