Job Description

Job Description

Job Description

About us

Crews is a small business in Los Angeles, CA. We are professional, fast-paced, engaging and our goal is to Our Mission has always been and will continue to be to provide America’s traveling public with innovative, high-end brands and superior customer service. It is our goal to be recognized as the premier airport retailer, and food and beverage operator in America’s top airports.

Our work environment includes:

• Free Employee Meal
• Growth opportunities

We have an opening for a Guest Service Agent to join our team. This position is responsible for greeting and assisting customers in our store, resolving customer issues and following up on customer complaints. The ideal candidate for this position will be enthusiastic about providing quality customer service to visitors at our world-class establishment and will enjoy working in a busy and fast-paced environment.

Responsibilities:

• Ability to communicate effectively with customers in order to provide the best Customer service.
• Ability to work as a team member.
• Perform opening checklist duties.
• Process guests’ transactions through POS system
• Assist with unit housekeeping.
• Make sure guests are greeted in a timely manner with a warm smile and proper words.
• Walk at pace of guest making eye contact and conversation.
• Sweep and clean front desk area regularly.
• Menus clean and organized in proper place. Make regular menu runs.
• Fill to go and merchandise orders if applicable following brand procedural checklists.
• Interact with guests in and as they leave restaurant in a warm, caring manner.
• Follow closing checklist and be checked out by manager before leaving.

Job Types: Full-time, Part-time

Pay: From $19.78 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift
• Day shift
• Evening shift
• Night shift

Work Location: In person

Company Description

Crews Core Values

C – Collaborative sprit is essential to our workplace environment. We foster a culture of collaboration and teamwork. Each team member plays an integral role. We value the importance of everyone’s contribution. We are one team, the Crews Team.

R – Realize revenue is driven through results and respect; So, we operate with a sense of urgency to service our guests and brand partners. We outperform our competition, and we win as a result.

E – Embrace and drive change through empowerment and operational excellence. We do it better by being genuine, thoughtful, and innovative. We continuously explore and integrate new tools with the goal of providing best-in class service to our guest.

W – We Care and take the time to coach and train. We are 100 % coachable. We hold each other accountable through authentic, and honest feedback. We care about each member of the Crews Team simply because, We Care.

S- Success is the Crews experience- The secret to our success is our Team. The Crews Team is made up of amazing individuals who are approachable, fun, authentic and humble, who have an absolute passion for providing an extraordinary service. We go above and beyond for our guests, our teams, our brands, and the communities in which we operate

Company Description

Core Values\r\n\r\nC – Collaborative sprit is essential to our workplace environment. We foster a culture of collaboration and teamwork. Each team member plays an integral role. We value the importance of everyone’s contribution. We are one team, the Crews Team.\r\n\r\nR – Realize revenue is driven through results and respect; So, we operate with a sense of urgency to service our guests and brand partners. We outperform our competition, and we win as a result.\r\n\r\nE – Embrace and drive change through empowerment and operational excellence. We do it better by being genuine, thoughtful, and innovative. We continuously explore and integrate new tools with the goal of providing best-in class service to our guest.\r\n\r\nW – We Care and take the time to coach and train. We are 100 % coachable. We hold each other accountable through authentic, and honest feedback. We care about each member of the Crews Team simply because, We Care.\r\n\r\nS- Success is the Crews experience- The secret to our success is our Team. The Crews Team is made up of amazing individuals who are approachable, fun, authentic and humble, who have an absolute passion for providing an extraordinary service. We go above and beyond for our guests, our teams, our brands, and the communities in which we operate

Job Tags

Hourly pay, Full time, Part time, Flexible hours, Shift work, Day shift, Afternoon shift,

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