Job Description

Intro

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

Why you'll love this job

The Global Learning team serves as the team behind the team. We power everyday learning. We inspire the leader within, and we create a culture of talent, learning, feedback and recognition so that culture is our competitive advantage. We build future leaders through world-class tools, resources and programs. This position reports to the Manager, Leadership Development, and is responsible for designing, managing and delivering our targeted development strategy for top talent, emerging leaders and critical diversity programs. This role collaborates closely with American’s Talent Management, People Business Partners and People Analytics teams; in addition to senior leaders and external partners

What you'll do

This list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.

• Facilitate instructor-led educational sessions as needed, focused on leadership development, enrichment and People team programs
• Responsible for working with others to develop and implement strategies, programs, and technologies that best educate and help prepare leaders and team members to achieve business results
• Participate in, and/or lead the design, construction, implementation, delivery, and analysis of learning solutions that support top talent and targeted leadership development
• Consult with business units/leaders to assess needs, recommend development solutions, then design and deliver targeted leadership programs, evaluate and measure effectiveness and impact, and track participants progress
• Administer and oversee programs working to continuously improve current offerings by monitoring programs and advising of needed curriculum updates or suggested improvements
• Responsible to create, own and manage the program, including coordination of delivery of learning programs including all logistics: classroom assignments, communication with participants, pre-work coordination and post-work sustainment, and management of assessments and reports, coordinating deliverables (Facilitator guides, participant guides, and all other program materials)
• Ensures cross functional collaboration in all development programs by staying abreast of all leadership development initiatives and external coaching engagements
• Stays abreast of current trends in talent development with respect to development concepts, modalities and program initiatives
• Acts as liaison Learning Operations and Administration for targeted programs by providing all project management aspects for learning solutions (event planning, tracking of attendance in LMS, etc.)

All you'll need for success

Minimum Qualifications- Education & Prior Job Experience

• Bachelor's degree in instructional design, organizational behavior, education, or related field
• 5 years of relevant work experience in leadership development or talent management

Preferred Qualifications- Education & Prior Job Experience

• Education or certification in executive or performance coaching
• Prior experience with targeted leadership development initiatives to build a strong leadership pipeline
• Prior experience managing multiple large-scale programs simultaneously
• Prior experience engaging and presenting with executive level professionals
• Prior experience with learning development, curriculum design, training methodologies, and online education
• Prior experience facilitating and presenting to senior leadership at all organizational level

Skills, Licenses & Certifications

• Exceptional project management skills; ability to take the initiative anticipating and handling problems or incidents before they become major issues
• Strategic and critical thinking skills; ability to see the big picture and implore strong judgment, decisiveness, and diplomacy skill
• Energetic, forward-thinking and implementation focused
• Proven ability to maintain highly confidential information
• Excellent written and oral communication skills, including facilitation/presentation skills; ability to present ideas in business-friendly and user-friendly language
• Comfortable working in a team-based environment;
• Strong ability to build, develop, and maintain key relationships/partnerships
• Ability to manage multiple, large scale projects with competing deadlines and in a face-paced work environment
• Highly self-motivated and self-directed
• Good analytical and creative problem-solving abilities
• Ability to effectively operate in an environment of constant change and is flexible to adapt

What you'll get

Feel free to take advantage of all that American Airlines has to offer: 

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more. 
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

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