Job Description

Job Description

Job Description

Location: Orange County Convention Center, Orlando

Employment Type: Full-Time

Work Style: On-Site Only

Pay Rate: $24.00. hour

Be the Spark Behind the Scenes of America’s Biggest Events

At Smart City Networks, we don’t just support technology; we ignite connections. For over 40 years, we’ve powered the tech backbone of the nation’s largest conventions, trade shows, and global summits. From Fortune 500 product launches to international political gatherings, our team ensures that every conversation, presentation, and livestream happens securely, reliably, and seamlessly.

With a national presence and a team of 250+ professionals, we support 3,000+ events annually; we’re looking for someone who thrives in the spotlight behind the scenes.

Your Role: Event Coordinator

As an Event Coordinator, you’ll be the go-to expert ensuring our clients’ tech needs are met from planning to execution. You’ll collaborate with show managers, site teams, and high-profile clients to deliver flawless service and unforgettable experiences.

What You’ll Do

• Be the bridge between clients and tech; consult on Internet and Telephony needs
• Coordinate with internal teams to ensure every detail is covered
• Attend planning visits and pre-conference meetings to get ahead of the curve
• Build custom quotes based on event history and client goals
• Keep orders updated and communicate changes with precision
• Resolve billing questions and suggest smart service upgrades
• Use proprietary software to manage customer interactions and event logistics
• Support customer service staff and respond to inquiries with confidence
• Train junior staff and assist managers with special projects
• Prepare post-show reports and collaborate across departments
• Occasionally work evenings and weekends when events go live

What You’ll Bring

• Strong skills in Microsoft Office; especially Outlook, Word, and Excel
• Exceptional organization and attention to detail
• Calm, professional demeanor; even when juggling multiple priorities
• Confident communication and a polished presence
• Familiarity with telecom or network services is a plus
• Quick learning and adaptability in fast-paced environments
• High school diploma required; bachelor’s degree preferred
• Bonus: experience in trade shows, hospitality, or telecommunications

Why Join Smart City?

We offer more than a job; we offer a career with impact. You’ll gain hands-on experience in the event tech industry, work with top-tier professionals, and be part of a team that values collaboration, innovation, and growth.

Perks & Benefits

• Medical, dental, and vision insurance
• Paid time off (Vacation, Sick, Personal Days, Etc.)
• 401(k) retirement plan
• Disability and life insurance
• Tuition reimbursement
• Wellness initiatives
• Supplemental accident and critical illness coverage
• Free Parking
• $5-$7 Meal Perk Lunches
• Cell Phone or Cell Phone Allowance
• Gym Access

A Few More Things:

• Employment is contingent on passing a background check and drug screening
• We’re an Equal Opportunity Employer committed to diversity and inclusion
• Need accommodations during the application process? Call us at 702-943-6000

Ready to Power the Nation’s Biggest Events?

Apply today and become part of the team that keeps the world connected; one event at a time.

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