Job Description

Join to apply for the Director of Retail Stores role at Tuckernuck Join to apply for the Director of Retail Stores role at Tuckernuck Salary: Competitive salary and benefits package based on qualifications; classified as full-time salaried; exempt and not eligible for overtime. Reports to: Maddy Grayson, Co-Founder Travel: May require occasional travel Position Overview We are a dynamic, fast-growing fashion company committed to helping our customers find the fun in their busy lives. As we continue to expand our retail footprint and elevate our brand presence, we are seeking a Director of Retail Stores to lead and oversee the entire retail division. This role is responsible for motivating and inspiring store teams to achieve company objectives and performance metrics, while managing resources efficiently to maximize productivity and profitability. The Director of Retail Stores will champion our brand standards in selling, service, and merchandising, and will lead by example with integrity, honesty, and deep operational knowledge. Additionally, the Director will ensure that all security and operational procedures are consistently upheld across all locations. Core Responsibilities Retail Strategy, Operations & Performance Develop and execute short- and long-term strategies to drive store performance, increase revenue, and support overall brand growth. Translate company goals into actionable retail initiatives. Oversee daily operations across all retail locations, ensuring brand consistency, exceptional customer service, and adherence to operational standards. Implement best practices to improve processes and efficiency. Lead, coach, and inspire store managers and their teams, driving engagement, accountability, and results. Build a strong bench of talent through thoughtful succession planning and performance development. Establish KPIs and operating metrics; monitor performance and implement action plans to optimize productivity, conversion, and customer satisfaction. Develop and manage store budgets, analyze P&Ls, and maintain strong cost control while delivering a best-in-class customer experience. Maintain a customer-first culture, ensuring every interaction reflects our brand values and delivers a high-touch, personalized experience. Growth, Merchandising & Market Insights Partner with buying and planning teams to ensure inventory accuracy, effective assortment planning, and compelling visual merchandising execution. Monitor competitor activity, retail trends, and local market dynamics to stay ahead of the curve and identify new opportunities. Lead all retail aspects of new store launches — from hiring and training to store setup and opening strategy — ensuring seamless execution and brand alignment. Minimum Qualifications Bachelor’s Degree in business, marketing or related field Minimum of 10 years experience in a senior retail leadership role Knowledge/Skills/Abilities Passion for the Tuckernuck brand and interested in retail/fashion Strong analytical and problem-solving skills Excellent communication and interpersonal skills Experience with budgeting and financial management Ability to lead and motivate a team Knowledge of industry trends and market conditions Ability to adapt to changing market conditions and adjust strategies accordingly Tuckernuck Core Values The successful candidate will also demonstrate the following core values that inspire the Tuckernuck team to make a difference. Teamwork Makes the Dream Work Find the Fun Respect Start Strong & Finish Strong Have Courage Tuckernuck is an equal opportunity employer and makes employment decisions on the basis of merit. Tuckernuck policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful. Tuckernuck offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in this application or hiring process to accommodate a disability, you may request an accommodation at any time. 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