Customer Support Specialist - Bilingual
Pay from $23 to $28 per hour with significant growth and earning potential!
Pennsylvania Branch
700 Uline Way, Allentown, PA 18106
Morning Call’s Top Large Employer of 2025!
Fast, friendly and customer focused. As a Uline Bilingual Customer Support Specialist, you’ll dig into order details to deliver the legendary service our customers love. Make your move to Uline, a company built on stability and success.
Why Customer Service at Uline?
Learn: In-depth training helps you sharpen communication and problem-solving skills.
Develop: Our professional environment offers one-on-one peer mentoring and room to grow in your career.
Connect: Build strong relationships in our collaborative in-person setting with regular team events.
Position Responsibilities
Process customer orders, make product recommendations and handle account inquiries using world-class technology.
Be a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.
Build business relationships with customers over phone, email and chat.
Understand customer needs and recommend Uline's best solutions.
Help customers navigate Uline's website and online ordering.
Minimum Requirements
High school diploma or equivalent. Bachelor's degree preferred.
Excellent problem-solving, listening and communication skills.
Prior customer service experience is a plus , but if you are eager to learn, we will train you!
Bilingual (English / Spanish) - fluent in both verbal and written forms.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Best-in-class, clean, modern facilities.
First-class fitness center and three miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.
Uline is a drug-free workplace. All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-JM2
#LI-PA001
(#IN-PACS)
...Join Our Part-Time Research Studies Today! Are you eager to earn extra income from the comfort of your home? We are looking for motivated individuals to participate in paid research... ...Choose Us? You have the flexibility to work either from home or in-person, with the option...
...UAT Coordinator at Cambia Health Solutions summary: The UAT Coordinator at Cambia leads... ...multiple business areas within the healthcare insurance sector. This role involves developing... ...a few highlights include: Medical, dental and vision coverage for employees and their...
Job Description Job Description Delivery Drivers are responsible for delivering food to customers with excellent customer service and a positive attitude. Why deliver for us: Great pay - Our drivers receive a competitive hourly wage, plus tips Benefits...
...Select how often (in days) to receive an alert: Create Alert At Target Optical, we love the neighborhoods we belong to and thats why... ...and fun, to see great and look great. The Licensed Target Store Manager delivers this mission by leading a Team of high performing Team...
Foothill-De Anza Community College District is establishing a pool of qualified applications for the position of Part-Time Womens Soccer Head Coach. Assignments may require teaching lecture-discussion courses during day, evening or on Saturday and/or in an online format....