Customer Service/Call Center Manager Job at Burnetts Staffing, Carrollton, TX

cm5wL0VHVGM5eG1GZTVITkxxd2oyVXhPVnc9PQ==
  • Burnetts Staffing
  • Carrollton, TX

Job Description

Job Description

Job Description

We are seeking a professional and energetic Call Center Customer Service Manager in Carrollton TX, to lead and develop a team of representatives in a high-volume call center environment. In this role, you will be responsible for driving performance, coaching and motivating your team, resolving escalated issues, and ensuring customers receive best-in-class service. The ideal candidate will have proven call center leadership experience, a strong background in customer service operations, and a friendly, outgoing personality that inspires and energizes their team.

Requirements :

  • 3–5 years of call center customer service management experience
  • Industry experience in HVAC, pest control, or home services strongly preferred
  • Proven leadership skills with the ability to coach, develop, and motivate a team in a fast-paced environment
  • Excellent communication skills, including active listening and conflict resolution
  • Service-oriented with the ability to handle escalations calmly and professionally

Hours : Monday to Friday, 8:00am–5:00pm fully in-office

Benefits :

  • Health, Dental, and Vision Insurance
  • Life Insurance and Disability Coverage
  • Paid Time Off

Compensation : $70,000–$90,000 annually depending on experience


For immediate consideration, apply now!

MM5673797730

#ZR

Job Tags

Work at office, Immediate start, Monday to Friday,

Similar Jobs

HUB Enterprises

Security Officer - Heliport - Galliano LA Job at HUB Enterprises

 ...Security Officer at HUBEnterprises, a subsidiary of American Security & Investigations Shift: Overnight Shift,7 on/7 off schedule, 8pm-8am; must have valid drivers license and clean driving record Wage: $13/hr. Location : Galliano,LA Requirements:... 

CHRISTUS Health

Credentialed Trainer Epic Operations/Full-Time Job at CHRISTUS Health

Job Description Description The EPIC Credentialed Trainer will be responsible for achieving credentialed status; conducting ConnectCARE training for various applications, developing lesson plans and updating materials to reflect changes in policies, in the build ...

NYU Langone Health

Medical Assistant-Transcriptionist (FGP) * Brooklyn Heights,NY* Job at NYU Langone Health

 ...Grossman School of Medicine is one of the nation's top-ranked medical schools. For 175 years, NYU Grossman School of Medicine has trained...  ...an exciting opportunity to join our team as a Med Assistant-Transcript (FGP). In this role, the successful candidate is... 

Life Care Center of Richland

Physical Therapist (PT) Sign-on/Relocation Bonus $10,000 Job at Life Care Center of Richland

 ...River, offering residents stunning waterfront views and a plethora of outdoor activities. The city boasts a strong sense of community, excellent educational institutions, and a growing tech industry. Richland's numerous parks, trails, and cultural events provide a vibrant... 

Christus Health

Registered Nurse Residency-Nursing Internship-St. Frances Cabrini Job at Christus Health

Description Summary: Responsible for patient assessment, patient care planning, and provision of quality nursing care to an assigned group of patients for a defined work period. Provides direction and supervision to LVN/LPNs, nursing assistants, unit secretaries, and other...