Job Description

Do you want to earn some extra money for the Holiday Season? If so join our Team at The Popcorn Factory to make a Fun and Great Tasting Snack! We are currently hiring Full Time, Home Customer Service Phone Agents, Seasonal positions in our Customer Service Dept.

• Answer escalated emails
• Work queues related to orders not shipping
• Some outbound calls to customers may be required
• TrustArc Requests
• Order Updates
• This position will work closely with CS Supervisor and Department Manager to prioritize and complete work daily.

We offer competitive wages and a tasty associate discount. Pre-employment background check is required.

"We promote a drug free workplace."

Benefits offered:

• Employer contribution to 401k account
• Employee discounts

• Requires a high school diploma, GED, peak call center experience or business experience which reflects an intense seasonality, or an equivalent combination of training and experience.
• Excellent communication and listening skills and the ability to emphasize with our customers.
• Successfully maintaining the energy and initiative required to meet the demands of a very short and intense "season"
• Utilizing the telephone in customer contact
• Ability to stay positive under sometimes stressful conditions
• Must have knowledge of personal computers and basic math and business operations
• Seasonal positions start in October- through December with the possibility of overtime
• WORKING REMOTE, 8:30 AM - 5 PM, Extended hours and Saturdays may be required

The expected salary range for this position is $15.00 hourly. The actual compensation will be determined by experience and other factors permitted by the law.

Job Tags

Hourly pay, Extra income, Full time, Seasonal work, Currently hiring, Remote work, Saturday,

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