About the job Customer Care Representative (100% Work From Home) 
 
 
 Customer Service Rep / Fully Remote - Anywhere in U.S./ Great Pay / Unlimited PTO / Medical-Dental-Vision Insurance available day one / 401(k) plan - 
 
 
 As a Customer Care Representative you'll...Use strong customer empathy to inspire nonprofits and build long-lasting relationships; 
 
 
 Answer questions from a wide-range of nonprofits about Classy products and services; 
 
 
 Build the brand of a fast-growing start-up through professional and timely communication; 
 
 
 Solve complex customer problems FAST by collaborating across Classy teams; 
 
 
 Become an expert on a state-of-the-art SaaS solution and how nonprofits use it to fundraise; 
 
 
 Work as part of a team to deliver shared goals while also thriving autonomously; 
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