Call Center Customer Service Rep Job at Steinemann Inc., Bradenton, FL

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  • Steinemann Inc.
  • Bradenton, FL

Job Description

Job Description

Job Description

Job Description: As a customer service representative, you'll handle calls for many departments within a busy office setting. This is not a remote position, in person attendance is mandatory.

Duties and Responsibilities:

Answer a variety of calls including appointment requests, maintenance plan renewals, payments, registration requests, etc.

Make outbound calls

Answer chat requests on line

Respond to website inquiries for appointments

Enter and maintain customer data within the system

Process maintenance agreements and invoice payments •

Cross train to assist in supporting other office functions

Preferred Qualifications: Minimum (1) customer service experience

Excellent communication skills, demonstrated listening and written/verbal communication

Computer Proficiency

Urgency in handling each call in the most efficient, effective way possible

Job Tags

Work at office,

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