Automotive Customer Service Representative Job at Herb Chambers BMW, Boston, MA

cW54N0ZtRGE5QitDZlpITkw2WWsyVTFJWEE9PQ==
  • Herb Chambers BMW
  • Boston, MA

Job Description

Imagine coming to work every day with the tools and training you need to be successful and the confidence knowing you are working for the best. Voted a Best Place to work by the Boston Globe consecutively!

As a Service Customer Representative at our State-of-the-Art Centralized Herb Chambers Service BDC you will handle inbound/outbound calls and appointment setting for our service customers. We are looking for someone comfortable with high volume calling, a “GO GETTER" and a professional well-spoken candidate. If you have experience in customer service, retail or call centers then we encourage you to apply today! Previous dealership experience is a plus, but not required.

*No Cold Calling required*

Job Responsibilities:

  • Daily communication with customers on inbound calls, outgoing calls and texting solutions to schedule service appointments.
  • Basic customer service follow-up calls after completion of service visits.
  • Maintain and follow our script and inbound call process to efficiently schedule appointments at ease for our guests.
  • Perform courtesy calls informing guests of maintenance due via telematics systems and/or reminding them of recalls for their vehicle.
  • Daily and Monthly performance reporting.

What do we offer?

  • Nationally recognized training and tools
  • Medical (HMO & PPO), vision, life & Dental
  • 401K Retirement
  • Newly remodeled & state of the art work space and environment
  • Tenured Senior Management

Apply today!

  • Strong phone, email and communication skills
  • Positive attitude and high energy at all times
  • Basic MS Office knowledge; computer software and Internet proficiency
  • Professional appearance, verbal/written communication and strong

Job Tags

Similar Jobs

Saint Mary's School

PK to 8 Physical Education and Health Teacher Job at Saint Mary's School

St. Mary's School, Oak Ridge, is seeking a joyful, faith-filled PK-8th grade Physical Education/Health teacher for the 2025-2026 school year. The work of the Catholic School teacher begins with the mission and belief of St. Mary's School. Teaching in a Catholic school... 

Beebe Healthcare

PT TRANSPORT - PATIENT ESCORT/PATIENT LIFT TEAM Job at Beebe Healthcare

 ...patient. Competent in-patient lifting, transfer, positioning and transport. Competent in providing patient safety during movement....  ...Timely Response to Pages and / or Timely Dispatching of Patient Escort Team Members: Maintains availability and communication with... 

Wor-Wic Community College

Summer Camp Counselor Job at Wor-Wic Community College

 ...Wor-Wic Community College is accepting applications for a summer camp counselor to lead weekly theme-based camp activities for children ages 5 through 8. This temporary position begins early June and ends August 2025. Essential Duties The following list... 

Lifelancer

Occupational, Environmental and Product Quality Toxicology (OEPQT) and Drug Job at Lifelancer

 ...and Product Quality Toxicology (OEPQT) and Drug Job Title: Occupational,...  ...United States Job Location Type: Remote Job Contract Type: Full-time...  ...supporting Takeda's Environmental Health and Safety (EHS) and pharmaceutical manufacturing functions... 

HK SALON INC

Social Media Coordinator Job at HK SALON INC

 ...Perks Competitive Compensation Great Work Environment Career Advancement...  ...Opportunities Job Summary We are seeking a Social Media Coordinator to join our team! As a...  ...both independently and as part of a team Flexible work from home options available....