Job Description
ADA Officer at State of North Carolina summary:
The ADA Officer at the Department of Transportation is responsible for coordinating and administering compliance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act. This role involves maintaining the ADA Transition Plan, handling complaints and requests related to ADA discrimination, providing training and guidance, and ensuring program continuity across communications. The officer also compiles required federal and state reports and advises on ADA and civil rights matters within the department.
Salary: $58,613.00 - $102,574.00 Annually
Location : Wake County, NC
Job Type: Permanent Full-Time
Job Number: Department: Dept of Transportation
Division: Secretary
Opening Date: 09/22/2025
Closing Date: 9/30/ :59 PM Eastern
Job Class Title: Program Analyst I
Position Number: Salary Grade: NC17
Description of Work This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities.
HIRING RANGE: $58,613 - $83,817Salary Grade: NC17
The ADA Officer is a key position in the coordination of the Department's ADA program. The ADA Officer's position is comprehensive, coordinative, consultative, analytical, investigative and advisory work designed to effectively monitor and administer compliance with ADA and Section 504 of the Rehabilitation Act. This position is responsible for updating, maintaining, implementing, and administering, the Department's ADA Transition Plan and associated requirements. This position is involved with and processes complaints and requests, resolves issues, and responds to questions concerning ADA discrimination and reasonable accommodations. The position will track ADA program activity; ensure the continuity of ADA training and printed materials, website, policies, procedures and other public and private forms of communication. The position will attend professional level meetings and advise on decisions and determinations on ADA / civil rights matters. The ADA Officer engages in sharing information pertaining to ADA awareness within the Departments. The ADA Officer will compile required federal, state and miscellaneous reporting for the ADA program.
Knowledge, Skills and Abilities / Competencies Management prefers applicants with the following: - Working knowledge of the Americans with Disabilities Act (ADA) as amended and related programs, laws and regulations
- Experience working with people with disabilities.
- Documented experience with the ADA reasonable accommodation process, related guidelines, and resources, as well as determination methodology.
- Documented experience with complaint investigation processes and investigative report writing.
- Demonstrated ability to compare complex information to state and federal guidelines to determine whether accessibility deficiencies exist.
Additional Expectations: - Ability to plan, prepare and provide effective guidance and training to customers.
- Ability to develop effective working relationships with internal and external stakeholders (e.g., federal, state, and local officials, teammates, contractors, and members of the public).
- Ability to maintain a professional demeanor in high stress or unprecedented situations.
- Ability to communicate effectively through listening, writing, and speaking.
- Knowledge of the principles and practices associated with project/program planning and development.
Bilingual candidates are encouraged to apply. Minimum Education and Experience Requirements Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for detail. Bachelor's degree from an appropriately accredited institution and three (3) years progressively responsible experience related to the area of assignment, or an equivalent combination of training and experience.
Supplemental and Contact Information Willa Strickland
It is important that your application includes all of your relevant education and work experience and that you answer all questions associated with the application. NCDOT will not accept "See Attached" or Resume's in lieu of education and work experience completed on the application. If multiple applications are submitted to an individual position, only the most recent application received prior to the posting close date will be accepted. NOTE: For temporary, contract or other supplemental staffing appointments: There are no paid leave, retirement or other benefits associated with these appointment types. For permanent and time-limited appointments: Eligible employees have benefits that include employee health insurance options, standard and supplemental retirement plans, NC Flex (a variety of high-quality, low-cost benefits on a pre-tax basis), and paid vacation, sick, and community service leave, to name a few. Paid parental leave is available for eligible employees. Some benefits require 30 + hours work/week for participation.
01
I understand in order to be qualified for this position, the description of my work experience must clearly reflect the required education and experience as well as the posted knowledge, skills and abilities for this position. I have included all of this information within my application. (If you haven't completed the application requirements, please return to your application to finish it before submitting your application.)
02
Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. Are you legally authorized to work in the United States?
03
All recommended salaries are based on each applicant's qualifying education and related experience in combination with the position's budgeted salary. The maximum hiring range for this position is $83,817. Will you accept this position at a salary of at least $58,613 but no more than $83,817.
04
Which of the following best describes your level of working knowledge of the Americans with Disabilities Act (ADA) as amended and related programs, laws and regulations?
- None
- Basic
- Intermediate
- Thorough
05
Explain how you have working knowledge of the Americans with Disabilities Act (ADA) as amended and related programs, laws and regulations.
06
Which of the following best describes your level of experience working with people with disabilities?
- None
- Less than 1 Year
- 1-2 Years
- 2-3 Years
- 3 or More Years
07
Explain how you have experience working with people with disabilities.
08
Which of the following best describes your level of experience with the ADA reasonable accommodation process, related guidelines, and resources, as well as determination methodology?
- None
- Less than 1 Year
- 1-2 Years
- 2-3 Years
- 3 or More Years
09
Explain how you have experience with the ADA reasonable accommodation process, related guidelines, and resources, as well as determination methodology.
10
Which of the following best describes your level of experience with complaint investigation processes and investigative report writing?
- None
- Less than 1 Year
- 1-2 Years
- 2-3 Years
- 3 or More Years
11
Explain how you have demonstrated experience with complaint investigation processes and investigative report writing.
12
Which of the following best describes the level of ability you have demonstrated comparing complex information to state and federal guidelines to determine whether accessibility deficiencies exist?
- None
- Basic
- Intermediate
- Thorough
13
Explain how you have demonstrated you have the ability to compare complex information to state and federal guidelines to determine whether accessibility deficiencies exist.
Required Question
Keywords:
Americans with Disabilities Act, ADA compliance, reasonable accommodations, complaint investigation, ADA Transition Plan, civil rights, disability programs, program administration, training and guidance, policy implementation
Job Tags
Permanent employment, Full time, Temporary work, For contractors, Work experience placement, Local area, Work visa, Flexible hours,